Maintenance Plans

The Maintenance plan gives you access to the following benefits:

• Automatic upgrades to the most up-to-date versions of the software, including major releases and patches.
• Early access to Beta versions and the opportunity to test and suggest new features before they are included in the final release.
• Premium technical support and prioritized incident management, including first response to your issues within 1 business day, and usually much faster than that.

By default, all licenses include a one-year maintenance, but you can choose an extended Maintenance Plan at the time of purchase.

Absolutely not. You can continue using the product forever. Once your Maintenance Plan expires, you will not be able to download the latest upgrades.

Prices are available here. The price is per license per year. We offer discounts choosing three-years maintenance when purchasing new licenses, and by renewing group of licenses.

Prices are available here. You can renew your Maintenance Plan at any time. Once renewed, you can download all updates released to the renewing date, and one year thereafter.

When you purchase a license of our products, you receive one-year Maintenance Plan by default. The three-year Maintenance Plan, guarantees a long period of software updates and new features, with a discount.

The Maintenance Plan allows us to include new features more frequently, without waiting for a major upgrade several months or more. It also provides a specific cost to our customers, what is a must for some companies.

You can see your maintenance plan status in the User Panel. From there, you can verify your licenses, see the expiry dates of maintenance plans and renew or extend them.

Yes. The Maintenance Plan is applied for each license, but we will offer substantial discounts to renew a group of licenses.