Maintenance Plans

Under a Standalone license, the software is constrained to a certain host. A license is needed for each computer the software will be installed on.

In Network license mode, a pool of licenses is available on the server, for use in any computer on the network. You only need to have licenses for the maximum number of simultaneous users expected, not for each computer where the software will be installed.

A great advantage of the Network licenses is that you only need to install and activate licenses on the Server, not on the workstations. This allows you to change or upgrade the computers more easily, without having to worry about reactivating licenses.

Network licenses require you to install the License Server software in a Windows computer. It may be a workstation (even the same machine used to run Max), or a separate server.

Although the server software does not require a powerful system, it is mandatory that the computer hosting the license server be running and available while there are computers using the licensed software.

No. For the convenience of our users, we offer both types at the same price. In the ordering process, you must choose the type of license more suited to your needs.

If you want to modify it after purchasing, please contact us by e-mail BEFORE activating the license. If the license was already activated, we charge a 30 Euro handling fee.

No. The network rendering nodes don't use any type of license. This is required only to edit or render scenes on interactive Max sessions.

The Maintenance plan gives you access to the following benefits:

• Automatic upgrades to the most up-to-date versions of the software, including major releases and patches.
• Early access to Beta versions and the opportunity to test and suggest new features before they are included in the final release.
• Premium technical support and prioritized incident management, including first response to your issues within 1 business day, and usually much faster than that.

By default, all licenses include a one-year maintenance, but you can choose an extended Maintenance Plan at the time of purchase.

Absolutely not. You can continue using the product forever. Once your Maintenance Plan expires, you will not be able to download the latest upgrades.

Prices are available here. The price is per license per year. We offer discounts choosing three-years maintenance when purchasing new licenses, and by renewing group of licenses.

Prices are available here. You can renew your Maintenance Plan at any time. Once renewed, you can download all updates released to the renewing date, and one year thereafter.

When you purchase a license of our products, you receive one-year Maintenance Plan by default. The three-year Maintenance Plan, guarantees a long period of software updates and new features, with a discount.

The Maintenance Plan allows us to include new features more frequently, without waiting for a major upgrade several months or more. It also provides a specific cost to our customers, what is a must for some companies.

You can see your maintenance plan status in the User Panel. From there, you can verify your licenses, see the expiry dates of maintenance plans and renew or extend them.

Yes. The Maintenance Plan is applied for each license, but we will offer substantial discounts to renew a group of licenses.

For standalone licenses you will need one license per PC that you intend to use the plugin on. For Network Licenses you will need to calculate the maximum number of users likely to be using the software simultaneously.

No. Unless you are a commercial render farm, then a commercial license comes with free unlimited rendering nodes. A full license is only required to edit or render scenes on interactive Max sessions.

One license is required for each workstation to edit or render interactively. We define interactively as using 3ds Max manually by an operator.

Non-interactive render modes (such as batch render, distributed rendering or backburner) don't require any license.

In essence, when it comes to license requirements and render nodes, our software behaves exactly same as 3ds Max licenses.

Yes. You can open and work with the scenes, but the RailClone/ForestPack objects cannot be edited or rendered.